Customer service:
Working time:
Monday to Friday 9:00-21:00 and Saturdays 9:00-22:00 (Beijing time). Except holidays!
We are always glad to help you:
We test all the products carefully before we send.
But If you still have any problem our doubt don’t hesitate to contact us!!
We will do our best to solve your problem.
*** We want to help our customers***
But if buyer open dispute or leave negative feedback without contact us in advance, we will not provide after sales service, and buyers will be put in the black list.
For scammers we will provide all the proofs and report them to aliexpress, which will result in buyer’s suspended or terminated account.
Payment:
1- Payments must be made within 7 days after placing the order, otherwise the order will be invalid or canceled by system.
2-Usually Aliexpress takes 24 hours to check and confirm the payments.
3-If the payment is not available or invalid, your order will be closed by system.
Custom, Tax and Duties:
1- All the countries have different rules, please make sure the product don’t have any restrictions in your country before purchase it. Buyers are responsible if the product is returned or hold by buyers custom for restrictions reasons.
2- If the product need any special document in your country or need to be describe by a certain value, please require in it advance. Documents such as invoice etc, will not be send with the package unless it was required by the buyer.
3- Product price doesn’t include import taxes or any additional fee. Buyer is responsible for clear custom and pay the fee if it is charged by the buyer’s country.
But we can help buyers providing product invoice or any other document and information buyers need to clear the custom, so please don’t hesitate to contact us.
Cancellation and refund:
1- Orders can only be canceled before the package is handle to shipping company.
2- Once the product is already sent, the order cannot be canceled anymore.
3- For canceled orders and refunds aliexpress usually takes 1-2 weeks to make the refund the buyer.
The time will depend in what kind of payment you chose to pay.
Quality is amazing! Came quickly, 10 days before Mo, did not communicate with the store.
It's much better than I expected the fabric is extremely soft and feels super good since you put it on until you take it off it is extremely comfortable
The item one of the best the design perfect quality was perfect the size Was a little tight
The quality is excellent. Delivery about 3 weeks to the Nizhny Novgorod region. Track tracked. I have a size of 50-52.
Panties are gorgeous. Came to Moscow in 11 days. I took a larger size from Ru, sat down like family. Quality is just a gun! Not a single thread. Packed in hermetically sealed bag. The colors are exactly the same as in the picture.
They are not cheap but you can see the quality and design. They are not very fat tissue with which for hot days they will be fresh. Watch the size! The XL corresponds to a European M.
Came in about 2 weeks Material cotton, good quality fabric and tailoring. They sit perfectly, they do not press anywhere, maybe even a little free, just right. At height 187, weight 74, hip circumference 98, waist circumference 89 took the size XXL. My husband is comfortable) Seller recommend. The quality is excellent, the money spent is worth.
segunda compra, realmente me encantaron . . . recomendados totalmente
Wonderful.. Very good buy, my husband very satisfied both made fabric for you as gift.. Half boxer… SZ XXL goes great for tg EU 54. Arrived in 2 weeks..ordinerò definitely still.
Face very satisfied. Perfect quality. Already will buy more. Thank you!
Want here give my congratulations to company for delivery of my product, arrived ahead of schedule and came just like Ta ad, will complete my collection
Good quality and fast shipping. So comfortable
The product matches the description, very good product of excellent quality.
The panties are perfect as the description. Came quickly. Super recommend. Want order more so it goes.