We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I do not take it for the first time. I like this length of panties-they do not rub jeans in the summer. As usual, a discount of 1 dollar for the next purchase and a useless fenechka. Fabric modal-in fact viscose, pleasant to the body. Seams are not felt, the elastic band is comfortable. At 82 kg Took XL, before that took 2XL and 3XL for 90-95 kg.
I order not the first time, and again I am satisfied. Sky hero is a store that loves itself. Pleasant fabric, easily sit, fit perfectly (height 186, waist 94 cm). With tracking parcel no problem. As always a pleasant bonus inside, namely a discount for the next order! I wish Sky hero prosperity and always only satisfied customers!!!
The quality of the goods is excellent! But, it was ordered two different lots, one in stock for some reason it did not, the store offered to open a dispute for a refund for the second lot after receipt, the shipment actually actually This is the second purchase from this seller, the first was more than a year ago, there was also a problem with sending and volume correspondence with the seller. Total, the goods are excellent, but the seller is problematic, both times a long shipment, the goods after payment may be missing, will have to open a dispute...
All compatible with description, material good quality and super fast shipping about 2 wks to Poland.
The product is quite fine, they are comfortable but the size is small to which XL is ordered and size L has arrived the sizes described in the product are carving Chinese you have to order one size more you need at least that's what I 've seen. Removing that the product is pretty good I'll order again but with one size more.
Get Fire!! 2 weeks! We will order the second time! Red Thread as always as a gift. At 56R norms.
Super! Delivery to Minsk in 15 days! The quality is very satisfied. Lungs, sit nice. The size approached Hurray. Height 186, waist 94, weight 87 kg-XXL sat perfectly. Many thanks to the store for the gift inside and greetings from distant China. It was nice doubly. Sky hero, thank you!!!
Today my order within gotten… Was tidy and well packed… The under trousers sit well and size is also good size M… thanks very much
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