We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These are the BEST. Super soft and incredibly comfortable. Will absolutely be ordering more in the future. Love them!
хорошие трусы, мягкие, идут в размер, мужу понравились, трек отслеживался, до Москвы за две недели
Trusi Duge cool! Kolori yaskravi, woven Duge piemna on the dotik! Zamovlennya came shvidko, the salesman putting the Arun! Definitely recommend
Качество супер! Спасиибо продавцу за подарочек ,очень мило) На рост 170 и вес 75кг подошли отлично!
Everything is super! Panties cool natural cotton! Came quickly, I will order more! Seller recommend. Size corresponds to Russian
Quality fire, soft, very pleasant to the touch. By the size until I say, cute on a business trip, I ordered 2XL listening to the comments, let's see) the seams are all even, sewn perfectly, there is nothing to complain to
Love them! These are super soft! The printing is also great. Size is smaller than american, so consider buying a bigger size than usual.
Steep bodies, bright coloring corresponds to the photo. The size of 2XL at 52 Russian perfectly sat down. Recommend
The goods came in a bag. To Moscow was almost a month. The quality is good, the fabric is pleasant to the touch. Drawing quality. Fit in size. In general, the husband is happy. Thank you store.
It came very quickly, the fabric is amazing, like velvet, with the size everything is fine. Attached a small gift, thanks)) I will definitely order another batch, better than any stores)
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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