We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Panties are cool. All as in the description. I did not communicate with the store.
Quality is great, they look fantastic, but the size is smaller than in other boxers with the same label made by different manufacturers. I bought 4xl and they would correspond to 3xl or even 2xl from other manufacturers in china. Width is 38cm for 5 different boxers and 37 cm for the black one. Even though the label is the same. (I bought other boxers from a different manufacturer and 4xl corresponded to 41 cm) Label says 100%. Probably, cotton, but the label is in chinese, so I cannot be sure. The material doesn't really stretch, so that must be it. Will wear them next year after I lose some weight...
The quality is very good. Very satisfied. Unfortunately were small, gave to a relative
They write that 100% cotton, but it is unlikely. Look norms. No foreign smell. I took 90-94 kg, but my husband has not yet measured, visually should approach. Price-quality match
Delivered intact, although 4XL, but I'm not enough, I'm satisfied with the goods, I recommend!
размер подошёл, понравилась быстрая доставка, материал хороший но очень тонкий, хотелось бы ткань по плотнее
All received, well packed. Knitwear is thin, pleasant to the touch. I did not communicate with the store.
Очень мягкие, приятные к телу. Все разного цвета. По размеру идеально подошло на 46-48. Брала 4 xl. Мужу очень нравится. Продавца и товар рекомендую.
Panties are very beautiful, the fabric is pleasant, like cotton with viscose. The size of course does not match. I ordered 4 XL, but 76 cm at the waist of Malova to. Stretch not very, well, maybe 5 cm. Bought by reviews. If they wrote reviews qualitatively, it would be possible to choose the size more precisely. But I have 3 boys, I have someone to wear. The colors are excellent. Thank you.
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