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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrival very good quality I love very satisfied good product very professional good shop I like thank you
It is perfect to return to aa buy very good quality very comfortable to wear thanks to the store soon I will take back a few and be able to enjoy the stalls som very comfortable and nice to
Fast shipping. At postamt 5ki. Excellent factory packing. In the period of discounts, a good price. Excellent quality. Pleasant material to the body. I recommend to purchase.
The tracking on the app stated the package was delivered to my home address on 20th March 2021 but the actual delivery to my address was 30th March 2021, 30 days after I ordered (delivered to Sydney Australia). The store did response to my queries and quite understanding and suggested to me to wait a bit longer. The underwear are very soft and light. I got the XXL size for my 102kg body and they are just the perfect size. They are very comfortable and fits very nicely. They have a small cup to snuggle your genitalia comfortably. The garter have the label ORLVS and it is quite comfortable and just the right size, not too thick or too wide. Nice variety of colours and individually packed. No unnatural smell.. I will definitely buy more in the future or buy more to give as presents.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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