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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice colors I really liked the design the order arrived fast and very well the size will love my friend
Panties are excellent!! Bright!! Quality at altitude!! But size L for height 163 and weight 54 kg (16 years)-very skinny teenager-only... I will order for a bigger size-I really liked it!
The goods are good for their money. Materials are excellent. Quality is good. I recommend the product, but the store is doubtful. At first he did not ship the goods for a long time, and then did not agree with the cancellation of the order several times when I already decided to cancel the order because the seller did did long But as a result, after several otmen, he already sent me the parcel. So I will not recommend the store and the seller.
Came. the store sooo long did not send the goods, there were holidays at them. There was also a parcel for a long time. about 1,5 months. got it. The size corresponds.
In Kaliningrad ordered 11 JAN., received 18 feb. ordered a guy by February 23, but due to the mismatch of the size of the claimed, the gift did not work. Usually my beloved wears a size of L-XL, I ordered him XXL, and in reality the size of the panties came up to my female m! But I will not argue with the store, K. The goods are good in quality and came on time, and my guy has a thin younger brother who will definitely wear these panties. Most likely I will re-order them again in the largest size, so for sure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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