We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The product is very good, great fabric in cotton, well made and very beautiful. The size that is hard to hit, use in Brasil and chose the size XL and still got a little tight. The store is great, sent very fast.
Quality nice
Recommend good material
Excellent panties, comfortable! Delivery fast, thank you!
It takes 3 weeks to arrive but happy with the purchase weight 75 kilos and fits me well
Very good quality, I fit the size XL, I measure 1.68, 75 kg, 90 cm waist. The back fabric is very fresh.
Tienes que pedir una talla superior a la tuya. , es decir si tienes Xl tiene que pedir XXL. Pero por lo demás rápido
The product as described,
Ropa interior de buena calidad, y muy comodos.
Excellent quality, the size approached, the store recommend, delivery to Belarus fast 2 weeks
Not came the color you chose.
todo ok demoro pero llegó
Perfecto
Very nice
All right thanks the size is the one the store suggested to me height 1,72 weight 73 and size XXL and perfect
The parcel is happy! Quality is good! Shipping fast ordered 24.04 delivered 08.05.
The size is according to what they put in, the fabric is of good quality, seams. The pleasant touch
I'm size 34 in Mexico a I'm doing well XXL
It's all great. The quality of synthetics can and Cotton is also present, but pleasant, like. Took on a larger size, it is better to take a baloba for two sizes larger-instead of L brat XXL
good quality. i like the product. Came for a month to Bulgaria. Recommend the store and would order again. Thank you. Just the size is too small for me. Be careful when order that the size is actually asian size.
All right, great.
Looks great an m
The size came smaller than I ordered.
PAZs izmēros
Good trusels