SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CopyLie (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://copylie.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery 3 types. The goods are sold with opium. Okulari Super, ale of men Thrones on the width of the sea, ale is not critical. Duge was like chohol. The front of the stinka is firm, if you scream at the chohol button do not go to the formula and do not go to the eyepiece. Takozh her truce, so the eyepiece did not hang out. Sklo polarized, metal frame. Salesman poklav keychain at podarunok
Glasses are good, polarized. All as in the description. In the kit there was also a rag, a pouch and a hard cover. They came in a box, it was in the mail, of course, it was crumpled, but the contents were intact. For such a price glasses super) more key chains as a gift put, a trifle, but nice
I recommend great
100% corresponds to the description. I am very pleased with Bravo Separately I want to thank for the gift (Keychain) and the tester for polarized
Beautiful, came on time! I tried fishing. Cool! No solar glare from the water!!! My thanks to the store!
Very good!!
Good product and arrived uy fast, good material, recommended!
The glasses are beautiful. Very neatly made. Thank you for the present. There was an unpleasant smell of plastic, after a couple of days weathered.
Very cool glasses in all respects! The package is excellent: a cover of good quality + a soft cover + a cloth for glasses + a keychain as a gift. The glasses themselves are quality. And quickly reached Kaliningrad. Highly recommend
mrc
Cool glasses, quality for 10, cover, anther and rag all super! Recommend.
Very rich equipment and very comfortable glasses. The eyes are very comfortable.
The parcel came for a couple of dozen days. Good glasses for such a price with an excellent set. In Minsk for such money would only buy a cover))) put even a key chain, a trifle, but nice. Polarizing, as it is written on the store's page, this is visible in the photo. Definitely recommend to buy!)
Satisfied with the order as soon as possible. Included are excellent glasses with polarized glass, leatherette case, cloth and cloth case. In addition, the store put a special piece to check the polarization of the glass, and the keychain as a gift. In ten days it reached Volgograd.
Delivery 24 days before Chechnya Glasses are cool, cool Look stylish, I liked
Thank you to the store for the glasses. Belarus arrived quickly. Description correspond. Whole, without stains and chips, screws in arches and springs like metal. On the head hold, do not fall down. Fish show. Included were a large case of inexpensive plastic, a synthetic black pouch, a cloth for polishing glasses, a picture-test And small plastic baby gun keychain.
Good glasses for their price. The nasty Chinese inscription on the case spoils the cover. In the set of glasses, a cover-double tightening, microfiber, a case with a carabiner. Keychain with a skate-gorbunk is a talisman from any troubles in the Russian Federation, but he will not help me, it's too late. Delivered in 2 weeks.
The glasses came bent, the packaging is heavily crumpled. The store should pack in something more rigid.
The glasses reached intact and safe, packing for all hundred. There are no scratches, the glass is whole, the ears are unbent. as a gift, the store put a keychain, for which a special thank you!
All as the ad, fast delivery
Everything corresponds to the description. The quality of the frame is excellent. Not flimsy. Metal, Spring real, you can fly... The kit, in addition to the cover, includes a soft pouch for glasses, wiping and a picture-polarity. As a gift, the store put a key chain-gun. The order came quickly. Very satisfied! Thank you!!!
Good quality.
Beautiful perfect, great quality
Just super!) packed perfectly!
Toy, only for what kind of activities, they are cool, in general not bad but not on everyday wear, and the store is well done