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Product Details


Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of CopyLie (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://copylie.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (106 reviews)
5 stars
(102)
4 stars
(4)
3 stars
(0)
2 stars
(0)
1 star
(0)
G***r
21 Aug 2021

дуже класний чехол!!!

R***r
11 Aug 2021

Not the first time I take from this store the price and quality correspond. There is no place that does not crumble and fits perfectly.

E***a
10 Aug 2021

A good cover, holes match.

Customer
9 Aug 2021

Everything came as it should. Thank you.

E***a
5 Aug 2021

The cover is not bad, only the magnet is weak badly holds and kosoato fixes, and so the phone is closed.

A***a
4 Aug 2021

Very cool covers recommend approached my telefon immediately

0***r
2 Aug 2021

Everything is fine, everything has come

G***d
30 Jul 2021

Всё отлично как на фото

R***p
23 Jul 2021

The parcel came the crumpled corner of the cover was unscented but not critical. Packing so-so.

Customer
17 Jul 2021

Чехол хороший. Без проблем сгибается и разгибается. Заломов и трещин не должно быть. Пришёл намного раньше, чем ждали.

Customer
16 Jul 2021

The order came in 2 weeks (combining packages) The cover sat like a glove, for redmy 9T, the phone holds firmly, there are departments for cards. Thank you!

A***r
16 Jul 2021

Very happy with the purchase

N***a
9 Jul 2021

A good cover, I liked it. Thank you store!

T***L
6 Jul 2021

Fast shipment and fast delivery, of course not leather, but for such a price is excellent, all holes correspond

S***v
6 Jul 2021

The case was received, beautiful. But the phone itself has not yet ordered, I will write down how to buy a phone.

S***y
3 Jul 2021

All as it should

E***a
2 Jul 2021

The cover approached perfectly. The child liked it.

N***a
1 Jul 2021

Чехол своих денег стоит,яркий, не пачкается.С продавцом не общалась, отправили быстро

K***s
30 Jun 2021

Perfect, it came very fast!

E***n
28 Jun 2021

Barachlo, I do not advise to buy. I did not even have time to confirm the order, the cover already broke, and in the place where even the cards did not lie. And began to fade on the fold. In general, a cover for a month.

A***a
19 Jun 2021

Чехол пришёл очень быстро, на ощупь интересный, картина милая, все вырезы в нужных местах, картинка очень милая. Ребенок счастлив, и это главное)

Customer
16 Jun 2021

Good product. Matching the spec. Fast shipping

A***o
16 Jun 2021

It took only 6 days to arrive

A***v
15 Jun 2021

I went to the national team in a couple of months. The child is delighted. For a month, the cover is noticeably rubbed. The lower pocket is quite deep, the rest are not, it's convenient to get cards.

E***y
15 Jun 2021

Mega fast delivery, to store Thank you. The quality is excellent.

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