We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Everything is super!
When washing do not paint, I order not the first time
Everything is clear, a month in Belarus.
Superior ordering 2 also black and very fast arrived. Very satisfied לידיעה already אמרתי I 173 82 קג
It reorder that would satisfied invited again. I 173 weighs 82 קג therefore got very good 2XL
Nice quality boxers. I am 72kg 172cm tall, and ordered XL size, and they fit perfectly.
Excellent Panties!!! Came to Kiev in two weeks!
There was a problem with customs, lost passport data, they called themselves, wrote to the Mail, the goods correspond to the description, XL to 48 size, the fabric is pleasant
Size L approached perfectly, height 176, weight 73 delivery 2 weeks to Karelia
By the size of the norms, corresponds to the description, I order not for the first time. Shipping fast. Quality norms.
The goods came quite quickly, in excellent condition. Not the first time I order from this store. Everything is fast and clear. Seller recommend
Ok
Delivery to Almaty 2 weeks, the fastest.
Thanks for your service and fast shipping
Excellent very high quality panties, the size is ideal. It came quickly. Sewn well, qualitatively, coloring cool, cotton. Thank you store!
Beautiful
It came pretty fast! Quality is good. I'm not buying it for the first time. Seller recommend.
Great quality, fast delivery. to the store Thank you.
Very long went but came. All OK
Very good quality linen
Panties chic, I recommend to everyone!!!! I order the second time, the quality is bright, the size corresponds, the delivery is stunning 14 days to Moscow. Take it will not regret it
Simple, comfortable, underwear. It came in two weeks.
I do 1,76 cm for 75kg size XL perfect!!! Boxer nice to wear good quality. To see now in the wash!!! The size XXL too but the XL is better for me.
Corresponds to the description. Bright, pleasant to the touch. I liked it
Size XL, go size in size, quality is good