We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Very beautiful!!! arrived before the day
Quality Trusel, the seams are neat, soft, do not rub the skin. I reached the parcel to Chelyabinsk in two weeks.
Normul trukhany, height 179, weight 125, 5XL is a little free, it was possible to take 4XL, the quality of norms The material is pleasant to complement the review after socks
I take it a second time. Shipping fast. Quality is excellent
отличное качество!!!размер соответствует размерной сетке. рекомендую!!!
Quality is super! Size fits
Super!! The quality and colors are wonderful!
Everything is fine, corresponds to the description, delivery is very fast)
The parcel to UFA came quickly, just before the deadline. Packing is OK. The quality of the material on a solid four, on its S size took 3XL, it was possible to take 2XL. Perhaps, for this reason a little loose in the pants + they are short (not very comfortable in constant sock). The seams are even, the line is strong. Make the leg 3-4 cm longer-it will be perfect.
Buy like again. Happy to buy again
Nice underpants. I'll add a review.
They look good quality, I like the colors just like in the photo,
Quality set. Very comfortable and stretch!!! The goods came in 13 days (fast) I advise everyone!!!!
Отличные. Плотный хлопок. Отслеживались
Good value for money. Delivery in 10 days. Identical to the picture. Boxer XL corresponds to a person of 58-60kg. Perfect. Recommend this store. Thank you!
Took XL on roost 180 and 65 kg. More is possible, less is not. It looks like cotton. Sewed norms.
Bien están para su precio
Shipping Okey
Great second time I’ve ordered
Excellent panties, we take it for the second time. At 50 size size 3XL sit perfectly, the husband does not like to press. Material is maximum cotton, somewhere 5-10% spandex. I advise everyone.
Nice, as advertised.
Slightly thinner than I expected. The size approached the 50th perfectly
Quality panties, I recommend to purchase!
Men's panties 2HL on our Rus 48 size, came up perfectly
The norms of the tube and the quality, the size approached.