SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CopyLie (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://copylie.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On O B 96 OK. Nice, comfortable
Soft as if you don't carry anything besides it's transparent enough but I don't care
Not viscose, polyamide and elastan
Arrived quickly enough, 2 weeks in the Moscow region, the fabric is pleasant, sewn tightly, sit perfectly, the sensations are high, under the bright clothes is the most
Быстро пришли. А думал что не прозрачные.А пришли прозрачные
Very good manhood, I stay to measure
Спасибо большое за доставку. Всё соответствует описанию с размером тоже отлично. Продавца рекомендую вам
Very nice fit perfect and shape your front end
The product came in 12 days in Ekaterinburg. everything corresponds to the description
Panties are elastic. Pleasant fabric, the size matches. thank you.
Excellent quality soft fabric, it is just tailored.
Super
хорошее качество. на об 96 взял xl, вроде бы нормально.
The order came 20 days before Mo! Delivery is fast, it came with a assembled package, I recommend a store and a store, sooo satisfied! Packing is good, it came out normally, the track is tracked, all as in the description, good quality, checked, in general .. Satisfied. Seller recommend. This item I purchased with alibonus expansion and saved $365.46 already. Alibonus extension helps to save up to 8.25% of the purchase cost on AliExpress. Please take advantage of my http link: // MegaBonus. * com/Invite/qstwf5nq9vtxa3x27 link to product http: // MegaBonus.
отлично
Excellent my order, very fast and very good fabric quality. Fully recommended the supplier!
Good quality sexy shines a little
Everything is fine.
It's almost a thong: p fabric quality is very good and very cute, shipping in three weeks to Mexico
To the store of 5 stars for sending and delivery I advise the seller!
To the store 5 stars for shipping and shipping, advise
Very thin almost transparent
Качество достойное, материал хорошо тянется. По поводу размеров: у меня обьем талии 88 см, и мне отлично подошел размер XL. В принципе, можно было бы купить и XXL, но я заказывал впервые. По поводу доставки: до ближнего Подмосковья посылка шла БОЛЕЕ ДВУХ МЕСЯЦЕВ (основную часть времени заняла транспортировка по РФ). Продавец честный, всем рекомендую!
Good underpants, soft, comfortable, fit very well to the body, I recommend
Underwear is quite OK, the quality is normal, it is convenient to wear. About the size: I have a height of 191 cm, the waist coverage is 88 cm, and the "L" went perfectly. Order no less than "L", if you do not doubt. The store is cool, sent quickly, but here in Russia the parcel went long (waited two months for delivery to BL. Moscow region).