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Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of CopyLie (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://copylie.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (59 reviews)
5 stars
(56)
4 stars
(3)
3 stars
(0)
2 stars
(0)
1 star
(0)
Customer
26 Aug 2021

I went to Belarus for 15 days. The cover is pleasant does not scratch the glass (rear). The magnet is slightly weak.

K***y
24 Aug 2021

It looks quality, light. Everything, as in the description. It's nice that there is a lace in the kit!

F***r
23 Aug 2021

Very quickly reached the Smolensk region Quality for such money is excellent... No damage!

R***r
10 Aug 2021

Cover of excellent quality, fast delivery. thank you very much pradavtsu.

I***a
3 Aug 2021

Goods came quickly

A***n
28 Jul 2021

Приехало всё в целости и сохранности.! Всё отлично подошло.!))

K***p
10 Jul 2021

Came in less than a month

A***v
7 Jul 2021

Доставка месяц, пришел в пакетике. На H 40 lite сел идеально.

I***v
1 Jul 2021

I liked the cover, came in 24 days in Togliatti.

N***A
29 Jun 2021

Nice case. Hard! I do not take it for the first time

M***l
24 Jun 2021

Thank you! Recommend!

Customer
23 Jun 2021

Cover as in the description and in the photo.

V***n
23 Jun 2021

The case received, came quickly, came up perfectly! Thank you!

T***n
23 Jun 2021

Thank you for the cover, good quality and performance.

E***a
18 Jun 2021

Хороший чехол, на мой Хонор 10i подошёл идеально, выглядит как натуральная кожа, вполне достойно. Доставка быстрая.

K***o
17 Jun 2021

Cover in excellent performance! Nothing sticks out, not deformed. Looks decent and expensive. Very high quality thing! I recommend it to everyone!

D***a
15 Jun 2021

Nice case

0***r
9 Jun 2021

Perfectly executed, solid, inside tight selicon, the phone rose perfectly. Delivery 20 days, tracking from and to. producer from the heart I recommend, the case is worth its money, I recommend to everyone to buy.

I***i
9 Jun 2021

Товар отличный, качество хорошее, всё подходит

A***o
2 Jun 2021

Excellent case, thank you to the store! The cover went to Adygey very quickly

D***n
1 Jun 2021

Fast shipping.

0***r
28 May 2021

Excellent, entered as a glove, I recommend the product and the store.

T***a
22 May 2021

A beautiful and convenient cover for this money. It is convenient that behind there is a hole for the finger, it is convenient to answer. Also a large plus pockets for cards. My husband is happy, so I recommend this case to buy.

Customer
14 May 2021

Laconic, made neatly. On the phone sat perfectly. Come quickly. I like the inner surface. The store Thank you very much.

S***o
14 May 2021

Quickly sent and the quality is good

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Luxury Leather Wallet Case For Huawei Honor 9A 9C 8A 20 8S 8X 8C 7C 7A Pro 20S 10i 10 Lite P30 P40 Lite Y7 Y5 Y6 2019 Flip Cover

59 Reviews
40 days
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