SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CopyLie (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://copylie.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent. On height 170 and weight 85 4XL perfectly approached
Товар получил! Пришло в целости и сохранности! Размер который я заказывал, подошёл! Майки классные! Продавца рекомендую!
todo bien! las prendas son de excelente calidad. llegó a buen tiempo a la región de México. el vendedor es confiable. R1028.
There are no tags, instead of her on the neck printed all the info, synthetic material.
Очень понравилась. Завтра посмотрю как в ней будет на жаре.
Thank you ,, everything is fast and proper.
Пришло в течении 3 недель, качество хорошее, размер подходит, цвета соответствуют заявленным, продавцу спасибо!
Good t-shirt. size approached. the material is pleasant.
Mikey received, in one parcel with other orders. Quickly enough, I did not communicate with the store. White immediately pulled on his carcass, sat down as native to 185 cm and 109 kg. There is no smell, the seams are even, the threads do not stick out, it does not blow very much, but for 35 degrees in the shade-it's very decent.
Quality is good, for the body is pleasant. On my height 176 and weight 90, approached well. The color is better not white, white by collective farm looks
Nice fit and comfortable
I ordered June 19 and in Khabarovsk in Sberbank logistics received July 5! The product is excellent, there are no extraneous chime smells, without leads, the threads do not stick out, for height 186 and weight 95-size 4XL sat perfectly! To the store Thank you very much, I recommend!
All as in the description of quality goods of their money costs fast shipment and fast delivery of the store I recommend responsibly related to the shipment
Very fine fabric and so smooth I like it really.
T-shirts are excellent.
Good to very nice knit T-shirt
Arrived quite fast.The tops are great.So light and soft. Have ordered more immediately :) Very happy with my purchase.
Good product.
Excellent T-shirts for sports in the hall. Lungs.... Breathing the body well. Took 4XL size by 180 cm height and 95 kg weight.
Very nice quality. Perfect size. Fast delivery.
Delivery 10 days .. packed qualitatively, odorless, beautiful T-shirts... ordered 2 T-shirts of one size. sent one more, another smaller...
Like it very much. I wear 2XL-have now Chinese size 4XL ordered and this was just right. For summer Super suitable
The quality of T-shirts is very good. Fabric perforated, stretching. After one wash, nothing deteriorated. I play tennis-the body is ventilated well, the T-shirt on the body is almost not felt. I took the size, which corresponds to 100 cm chest coverage-XXL. So I have a height of 190, weight 67. As you can see-the shirt is very fitted