SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of CopyLie (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://copylie.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pleasant to the touch, sit well at 46 L.
всё супер спасибо
Slightly different from the store's photo. It will.
Passed others))) also norms
Fast shipping. With the size guessed. The material is similar to cotton, they sit well.
Order from the Chinese magzik to Aktyubinsk leaked in 29 days-it's fast according to our standards! Panties-swimming trunks! The material itself is pleasant to the touch, and does not irritate the skin. I really liked the quality of the seams. The size also pleased-approached at the time-ordered XL. At us in local stores such plavars could not find-probably all men in the city wear only families and boxers-had to order such a format from Alika. For four pieces of swimming trunks gave about 3116 tenge-this is slightly less than 800 tenge per piece. A little expensive, although the cheapest here on the site AliExpress-the price of them ~ 500 tenge, but for not having the best option and these will do. I asked the store to not put the light goods in my parcel, but he said that the goods are not collected by him, however, he promised that the warehouse will pass my personal information. Some light ones still put, well, come on, at least not pink, and on that thank you. In general, you can order, if over time the quality of the assortment does not change in the worst direction.
Perfect like the description
Looks good. The right size.
Took at the mail to Mo in total parcel in 25 days, track to finish. Trukhany soft and pleasant, at 50-52 nuts :) sat down like family. Treated all coupons and discounts for 90R. And, oh yes-the rope is wonderful (where is it?) bonus, just a holiday of some kind. Therefore, there are no questions to almost free up. Shop and delivery of ATP.
Покупаю во второй раз. Качественное бельё. Пишут, что 100% хлопок, на гульфике двойной слой. Меня устраивает. Доставка 21 день до Приморского края. Рекомендую продавца.
Ropa interior para el día a día.
Quality is excellent
The product is good, Cotton!, the store recommended 3HL all came, I recommend the seller, but the labels, as in the picture of the firm are not, probably I forgot forgot forgot
XXL is a size L in South America They're good, good quality They fit well
All norms. The color of the current in some creamy-white. And where am I in these? To the men-they will not understand, to the faeces-will not appreciate.
Guess! Polish panties bought L. These ordered XXL. same. The girth of my body in the place where the rubber band is 90 cm. This is not a waist and not hips. It's 10 cm below the navel. The tube in the folded video is 35 cm on an elastic band. The elastic is not tight and not weak. Everything is perfect! You can safely order. We have such in the market for 200R.
на рост 180см, и вес 83кг брал 3xl подошли хорошо.
Good Trusel, quality. Cotton, soft. It's been two weeks, tracking. Selling at good, I will order more.
Отличные плавари!До Магадана долетели за 2,5 недели.Всё отлично, спасибо!)
Very good panties. height 176 weight 75.XXXL came up perfectly.
To ATYRAU, Kazakhstan, month and 7 days. The product is excellent, cotton 100, nothing sticks out anywhere. On his XL took 2XL, just. To be honest, I did not expect. I recommend both the goods and the store!!! Now only this seller will order.
Panties are excellent! At 52 just. I take not the first time.☝
I liked these underpants. They look good and looks like a good product.
I order for the second time. It's fine. Quality is good. Colors are also norms. Gift bracelet. Shipping fast. It came to the delivery point.
At Kiev delivery of the city at the reviews of the city. All the yak in the photo, but to finish thin material. Took 2 x Xi on M