We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Loved the underwear! Fabric very comfortable and good quality Served for husband properly hehe size M for waist 36
Perfect and consistent. Ok for 175cm and 68kg in size L. Fast delivery to France. I just renewed my purchases at this store.
It came in 3 weeks. Packed in a bag. The pair itself is in a branded zippack, the quality is good, the material is cool. After washing does not shed, the pattern is clear. At this store I take not the first time already, the size corresponds.
Trussilya are good but I'm too small, my weight is 87 kg in the legs is tight. There would be a size for more, it would be super.
Delivery for a month, synthetic panties material, but looking beautiful and nice to the body, I advise everyone
I buy the goods for the second time, I liked it very much! Shipping and delivery is very fast!
The product corresponds to the description, came in time, did not communicate with the store. Quality is good, but small size, size is not suitable.
По качеству очень хорошо сделаны, написано 95% хлопок но я сомневаюсь, думаю процентов 75, а так все очень достойно
Good product as in the photo, delivery in 1 month with complication on arrival contact with the store very good. The important thing is that he did well.
Excellent material, very fresh fabric, tailor-made. I'm 1.68 and I'm perfect for the L
The print is terrible, and the knitwear is good., this is a photo of the two joints.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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